Small Talk: The Big Deal in Disguise There’s a moment in every workday, that split second when you cross paths with a colleague in the hallway, join a virtual meeting two minutes early, or wait in the pantry queue for your cup of caffeine courage. What do you do? We’ve all been there. But what if I ...

Jingle All the Way to Better Leadership: Lessons from Santa When you think about Santa Claus, you probably imagine a jolly man in a red suit, a sleigh full of presents, and a workshop bustling with busy elves. But beyond the magic of the holiday season, Santa is also a remarkable leader managing a g...